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Terms and Conditions

Last updated: July 2026

Please read these Terms carefully before placing an order. By placing an order with us, you confirm that you have read, understood, and agree to be bound by these Terms.

1. About Us

References to "we," "us," and "our" throughout these Terms refer to More Peptides. You can contact us at info@morepeptides.co.uk.

2. Definitions

  • "Products" means the research peptides and related materials listed for sale on our site
  • "Customer" means any individual or entity purchasing Products from us
  • "Order" means a request by a Customer to purchase one or more Products
  • "Site" means morepeptides.co.uk and all associated pages

3. Acceptance of Terms

By accessing our site or placing an Order, you confirm that you:

  • Are aged 21 or over
  • Are acting in a professional or academic research capacity
  • Have read and agree to these Terms in full
  • Understand that our Products are sold strictly for in vitro laboratory and research use only

If you do not agree to these Terms, you must not use our site or purchase our Products.

4. Eligibility and Buyer Warranty

Our Products are sold exclusively for legitimate scientific research, in vitro laboratory studies, and related academic or commercial research activities. They are not intended for, and must not be used for, human or animal administration, therapeutic purposes, dietary supplementation, or any application outside a controlled research environment.

By placing an Order, you warrant and represent to us that:

  • You are purchasing our Products solely for lawful research or laboratory purposes
  • You have the appropriate qualifications, training, and institutional authorisation to handle research-grade chemical compounds
  • You will not resell, redistribute, or supply our Products to any third party for purposes other than legitimate research
  • You will store and handle our Products in accordance with applicable health and safety regulations and the conditions specified on product labelling and documentation
  • Your purchase and use of our Products is lawful in the jurisdiction(s) in which you operate

We reserve the right to refuse any Order at our sole discretion, including where we have reason to believe that the Products may be misused.

5. Products and Availability

All Products are subject to availability. We reserve the right to withdraw any Product from sale at any time without notice.

Product descriptions, images, and specifications are provided for information purposes only. Whilst we take care to ensure accuracy, minor variations may occur between batches. The Certificate of Analysis for each batch is the definitive reference for product specification.

We do not make any representations, warranties, or guarantees regarding the suitability of our Products for any specific research application. It is the Customer's responsibility to determine the suitability of any Product for their intended research purposes.

6. Pricing and Payment

All prices are displayed in pounds sterling (GBP) and are inclusive of VAT where applicable.

We reserve the right to amend prices at any time. The price applicable to your Order will be the price displayed at the time of checkout.

Payment is required in full at the time of ordering. We accept payment via the methods displayed at checkout. Orders will not be processed until payment has been successfully verified.

We are not responsible for any charges applied by your bank or payment provider in connection with your purchase.

7. Orders and Contract Formation

An Order constitutes an offer by you to purchase Products in accordance with these Terms. Our acceptance of your Order is confirmed by our dispatch confirmation email, at which point a binding contract is formed.

We reserve the right to decline or cancel any Order, including after a confirmation email has been sent, where:

  • A Product becomes unavailable
  • A pricing error has occurred
  • We have reason to believe the Order may involve misuse of our Products

In such cases, we will issue a full refund promptly.

8. Shipping and Delivery

Orders are processed on business days, Monday to Friday, excluding UK public holidays. Orders placed before 4pm UK time on a business day will typically be dispatched the same day, subject to stock availability and payment verification. Orders placed after the cut-off, or on a non-business day, will be processed on the next available business day. You will receive an email confirmation upon dispatch, including tracking information where applicable.

UK delivery options:

  • Standard Shipping (2-3 business days): £4.99
  • Express Shipping (1-2 business days): £6.99
  • Next Day Courier (next business day, order before 4pm UK time): £8.99
  • Free Shipping: automatically applied on orders over £100

Delivery to remote UK postcodes, including the Scottish Highlands and Islands, Northern Ireland, the Channel Islands, and the Isle of Man, may require additional transit time and may not be eligible for all services.

At present, we ship within the United Kingdom only. We do not currently fulfil international orders.

All orders are dispatched in tamper-evident cardboard boxes, with protective materials to keep your order safe in transit. Products are sealed and labelled in accordance with our quality assurance standards.

Research peptides can be sensitive to temperature, light, and humidity. Each product page includes a Storage and Stability section outlining the specific conditions for that compound. Upon receipt, it is the Customer's responsibility to store Products in accordance with these conditions. We accept no liability for product degradation arising from improper storage by the recipient following delivery.

If your order arrives damaged, incomplete, or significantly delayed beyond the estimated delivery window, please contact us at info@morepeptides.co.uk within 7 days of the expected delivery date. Please retain all original packaging, as this may be required to resolve the matter. We will investigate all such reports promptly and work to resolve the matter in accordance with Section 9 below.

9. Returns and Refunds

Nothing in this section affects your statutory rights under the Consumer Rights Act 2015. You are entitled to a refund if goods are faulty, not as described, or not fit for purpose. Due to the sealed and perishable nature of our Products, they are exempt from the standard 14-day change-of-mind cancellation right once the seal has been broken, in line with the regulations covering goods unsuitable for return for hygiene or safety reasons.

We want every customer to receive their order in full, on time, and to the standard expected of a professional research supplier. If something goes wrong, please contact us in the first instance at info@morepeptides.co.uk.

We will accept returns and issue a full refund or replacement where:

  • The product received differs from what was ordered
  • The product arrived visibly damaged or compromised in transit
  • The product is materially outside the specification stated on the Certificate of Analysis
  • The order was not delivered within a reasonable timeframe and has been confirmed lost by the carrier

To be eligible for a return:

  • You must notify us within 7 days of receiving the order, or within 7 days of the expected delivery date for lost orders
  • Products must be returned in their original, unopened, and undamaged condition where possible
  • You must provide your order reference number and a brief description of the issue
  • Where relevant, photographic evidence of damage or incorrect items should be submitted with your request

We are unable to accept returns where:

  • The product has been opened, used, or is no longer in its original sealed condition
  • The return request is made more than 7 days after receipt
  • The product has been stored outside the recommended conditions specified on the label
  • The customer has changed their mind after opening the product

We will assess each case individually and reserve the right to decline returns that do not meet the above conditions.

Once a return has been authorised, please send the item(s) to the address provided by our support team. We recommend using a tracked service, as we cannot accept responsibility for returns lost in transit. Approved refunds will be processed within 14 days of us receiving the returned goods, or within 14 days of confirmation in cases where a return of goods is not required. Refunds will be issued to the original payment method.

Orders may be cancelled without charge if the request is made before dispatch. Once an order has been dispatched, it cannot be cancelled and must instead follow the returns process above. To request a cancellation, please email info@morepeptides.co.uk as soon as possible with your order reference.

10. Prohibited Uses

You must not use our Products for any of the following purposes:

  • Human or animal administration of any kind
  • The manufacture, compounding, or preparation of any medicinal product
  • Any purpose that is unlawful in your jurisdiction
  • Resale to consumers or non-research entities
  • Any application that has not been approved by an appropriate institutional ethics or safety committee where required

Breach of this clause may result in immediate suspension of your account, cancellation of outstanding orders, and reporting to relevant authorities where required by law.

11. Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any loss, damage, injury, or harm arising from:

  • The misuse of our Products outside their stated research purpose
  • Failure by the Customer to comply with applicable storage, handling, or safety requirements
  • Any reliance on product descriptions or third-party information as a substitute for professional scientific advice
  • Any indirect, consequential, or special loss arising from use of our Products

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot lawfully be excluded.

Our total liability to you in respect of any Order shall not exceed the total value of that Order.

12. Intellectual Property

All content on the site, including text, images, logos, and documentation, is the property of More Peptides or its licensors and is protected by applicable intellectual property law. You may not reproduce, distribute, or use any content from the site without our prior written consent.

13. Privacy

Your use of our site and the personal data we collect is governed by our Privacy Policy, which forms part of these Terms by reference.

14. Amendments

We reserve the right to amend these Terms at any time. The version published on our site at the time of your Order will apply to that transaction. We recommend reviewing these Terms periodically.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact

For any queries relating to these Terms, contact us at info@morepeptides.co.uk.

Shipping Policy

Last updated: July 2026

Overview

We are committed to delivering your research supplies promptly, securely, and in optimal condition. This policy outlines our dispatch and delivery procedures for all orders placed via morepeptides.co.uk.

Order Processing

Orders are processed on business days (Monday to Friday, excluding UK public holidays). Orders placed before 4pm UK time on a business day will typically be dispatched the same day, subject to stock availability and payment verification. Orders placed after the cut-off, or on a non-business day, will be processed on the next available business day. You will receive an email confirmation upon dispatch, including tracking information where applicable.

UK Delivery Options

Service Estimated delivery Cost
Royal Mail Tracked 48 2–3 business days £3.99
Royal Mail Tracked 24 1–2 business days £5.49
Next Day Courier (DPD / DHL) Next business day* £8.99
Free Standard Shipping 2–4 business days Free on orders over £100

*Next-day delivery orders must be placed before 4pm UK time. Delivery to remote UK postcodes (including Scottish Highlands and Islands, Northern Ireland, Channel Islands, and Isle of Man) may require additional transit time and may not be eligible for all services.

International Shipping

At present, we ship within the United Kingdom only. We do not currently fulfil international orders.

Packaging

All orders are dispatched in tamper-evident cardboard boxes, with protective materials to keep your order safe in transit. Products are sealed and labelled in accordance with our quality assurance standards.

Storage Recommendations

Research peptides can be sensitive to temperature, light, and humidity. Each product page includes a Storage and Stability section outlining the specific conditions for that compound. Upon receipt, it is the responsibility of the customer to store products in accordance with these conditions.

We accept no liability for product degradation arising from improper storage by the recipient following delivery.

Damaged or Missing Orders

If your order arrives damaged, incomplete, or significantly delayed beyond the estimated delivery window, please contact us at info@morepeptides.co.uk within 7 days of the expected delivery date. Please retain all original packaging, as this may be required to resolve the matter in accordance with our Returns & Refunds Policy.

We will investigate all such reports promptly and work to resolve the matter in accordance with our Returns & Refunds Policy.

Returns & Refunds Policy

Last updated: July 2026

Your Statutory Rights

Nothing in this policy affects your statutory rights under the Consumer Rights Act 2015. You are entitled to a refund if goods are faulty, not as described, or not fit for purpose. Due to the sealed and perishable nature of our products, they are exempt from the standard 14-day change-of-mind cancellation right once the seal has been broken, in line with the regulations covering goods unsuitable for return for hygiene or safety reasons.

Our Returns Policy

We want every customer to receive their order in full, on time, and to the standard expected of a professional research supplier. In the event that something goes wrong, please contact us in the first instance at info@morepeptides.co.uk.

Accepted Returns

We will accept returns and issue a full refund or replacement in the following circumstances:

Conditions for Return

To be eligible for a return:

Non-Returnable Items

Due to the specialist and research-grade nature of our products, we are unable to accept returns in the following circumstances:

We will assess each case individually and reserve the right to decline returns that do not meet the above conditions.

Refund Process

Once a return has been authorised, please send the item(s) to the address provided by our support team. We recommend using a tracked service, as we cannot accept responsibility for returns lost in transit.

Approved refunds will be processed within 14 days of us receiving the returned goods (or 14 days of confirmation in cases where a return of goods is not required). Refunds will be issued to the original payment method.

Cancellations

Orders may be cancelled without charge if the request is made before dispatch. Once an order has been dispatched, it cannot be cancelled and must instead follow the returns process above.

To request a cancellation, please email info@morepeptides.co.uk as soon as possible with your order reference.

Contact

For all returns, refunds, or cancellation enquiries: info@morepeptides.co.uk

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